Terms of Use

General terms and conditions

Lessor: Karsten Kiß - Heerweg 2 - 25926 Ladelund - Germany

1. Arrival and departure

Arrival between 3 and 8 pm. The departure is 11 am at the latest. Overdrafting the check-out time of more than 30 minutes will result in the calculation of an additional night. Other arrival and departure times can be arranged individually with the lessor. If the guest does not appear on the day of arrival until 10 pm, the contract will be canceled after a period of 48 hours without notice to the lessor. The lessor or his representative can then freely dispose of the holiday home. A (proportionate) repayment of the rent due to premature departure will not be done.

2. Special requests and side agreements

Special requests and side agreements are generally possible. They require the written confirmation by the lessor. For pets, the species and size has to be announced.

3. Payment

The lease is valid upon receipt of the total rental amount on the account of the lessor. The total rental amount is due within seven days of receipt of the booking documents.If the payment deadline is not met, the lessor can withdraw from the contract. The non-payment is considered as cancellation of the contract and entitles the lessor to a new lease. Additional costs for water, electricity, WiFi, parking space and waste are not charged.

4. Security deposit

When handing over the keys, a security deposit of 50 € must be paid in cash. This will be refunded on the day of departure in cash, provided that the rental property is returned without damage.

5. Cancellation of the contract

You can withdraw from the contract at any time. The cancellation of the contract must be in writing. In the case of cancellation, you are obliged to compensate us for the damage incurred:
• from the day of the booking confirmation by the lessor up to the 31st day before arrival = no compensation
• from the 30th day up to the 14th day before arrival = 50% of the total price
If you cancel less than 14 days before arrival, the full travel price must be paid. The date of receipt of your withdrawal message counts. Already deposited amounts will be charged. A substitute who enters into your contract on the terms specified can be provided by you. A written notification is sufficient. We recommend you to conclude a travel insurance.

6. Duties of the guest

The guest agrees to treat the rented property (apartment, inventory and outdoor facilities) with care. If damages occur to the apartment and / or its inventory during the tenancy, the guest is obliged to immediately report this to the lessor. Defects and damages already identified on arrival must be reported immediately to the lessor, otherwise the guest is liable for these damages. For the elimination of damage and defects, a reasonable period must be granted. Claims arising from complaints that are not reported immediately on the spot are excluded. Complaints receiving the lessor at the end of the stay or after leaving the house are also excluded from compensations. In the event of any disruption of performance, the guest is obliged to do everything reasonable within the scope of his legal obligation in order to contribute to correcting the disruption and to minimize any damage that may have occurred. On the day of departure, personal belongings are to be removed, the garbage is to be disposed of in the designated container, dishes are to be stored clean and washed in the kitchen cabinets.

7. Privacy policy

The guest agrees that necessary data about his person are stored, changed and / or deleted within the scope of the concluded contract. All personal data will be treated absolutely confidentially. Detailed information in our privacy policy.

8. Liability

The description of the apartment was created to the best of our knowledge. For influencing the holiday home by force majeure, by customary power and water outages and storms, the lessor is not liable. Likewise, the lessor is not liable for unpredictable or unavoidable circumstances, such as official order, sudden construction site or for disturbances caused by natural and local conditions. However, the lessor always strive to assist in solving all problems (as far as possible). A liability of the lessor for the use of the provided game and sports equipment is excluded. The arrival and departure of the tenant takes place in own responsibility and liability. The lessor is not liable for personal belongings in case of theft or fire. The lessee is fully liable for willful destruction or damage.

9. Final provisions

Photos and text on the website are for realistic description. The 100% accordance with the holiday home cannot be guaranteed. The lessor reserves the right to change the equipment (eg furniture) if they are equivalent. Should one or more provisions of these terms and conditions be or become ineffective, this shall not affect the validity of the remaining conditions. The ineffective provision shall be replaced by an effective one which comes closest to the economic and legal will of the contracting parties. German law applies. Jurisdiction and place of fulfillment: Ladelund

Ladelund, 2018-10-14